Privacy policy

Privacy Policy

Last updated: July 2026

At MOXEN, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from MOXEN.


Information We Collect

When you visit our website, place an order, or contact us, we may collect certain information, including:

Personal Information

This may include:

  • Name

  • Email address

  • Shipping address

  • Billing information

  • Phone number (if provided)

  • Order details

Website Usage Information

We may also collect information about how you interact with our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Website activity

This information helps us improve our website experience and services.


How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order updates and tracking information

  • Improve our products and website

  • Prevent fraud and unauthorized transactions

  • Send marketing communications if you choose to receive them


Payment Information

Payment transactions are processed securely through third-party payment providers.

MOXEN does not store or have access to your complete payment card information.

Your payment information is handled according to the privacy policies and security practices of the payment provider.


Cookies and Tracking Technologies

MOXEN uses cookies and similar technologies to improve website functionality and understand visitor behavior.

Cookies may help us:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Provide relevant marketing content

You can manage cookie settings through your browser preferences.


Sharing Your Information

We may share your information only when necessary to operate our business, including:

  • Shipping and delivery providers

  • Payment processors

  • Website and technology service providers

  • Marketing and analytics partners

MOXEN does not sell your personal information to third parties.


Data Security

We take reasonable measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.


Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your information

  • Requesting corrections

  • Requesting deletion of your information

  • Managing marketing preferences

To make a request, please contact us.


Marketing Communications

If you subscribe to receive updates, promotions, or newsletters from MOXEN, you may receive marketing emails.

You can unsubscribe at any time by clicking the unsubscribe link in our emails.


Third-Party Links

Our website may contain links to third-party websites.

MOXEN is not responsible for the privacy practices or content of external websites.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated date.


Contact Us

If you have questions about this Privacy Policy, please contact:

Email:

support@moxenride.com

Thank you for trusting MOXEN.

Ride Further. Ride Smarter. Ride MOXEN.