Contact Us

We’re here to help.

Whether you have a question about our products, need help choosing the right accessory, or need support with an order, the MOXEN team is always ready to assist.

Our goal is simple:

To help every rider find reliable gear and enjoy a better riding experience.

Get In Touch

Customer Support

Email:

support@moxenride.com

For order questions, product compatibility, returns, warranty requests, or any other concerns, please contact our support team.

We will do our best to respond within 24-48 business hours.

Before Contacting Us

To help us assist you faster, please include:

  • Your order number (if you have one)
  • The product name
  • A detailed description of your question or issue
  • Photos or videos if you are reporting a product problem

Business Hours

Customer support hours:

Monday - Friday

9:00 AM - 5:00 PM (EST)

Please note that response times may be slightly longer during weekends, holidays, or peak periods.

Product Questions

Not sure which MOXEN product is right for your ride?

Our team can help you with:

  • Phone compatibility
  • Bike and handlebar compatibility
  • Installation questions
  • Product recommendations

We’re Here For Riders

At MOXEN, we believe great products should come with great support.

Thank you for choosing MOXEN and joining a community of riders who expect more from their gear.

Ride Further. Ride Smarter. Ride MOXEN.